Privacy Policy

Last Updated: March 17, 2025

Introduction

Spacecode AI Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SpaceBridge services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you register for the Services, including:

  • Account information (name, email address, organization name)
  • Issue tracker configuration details (URLs, project identifiers)
  • Authentication credentials for third-party services (issue tracker API keys, access tokens)
  • API keys for Large Language Models (e.g., Anthropic, OpenAI) that you choose to provide
  • Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

  • Usage data (features used, frequency of use, performance metrics)
  • Issue tracker metadata (project structure, issue titles, descriptions, tags)
  • Log data (IP address, browser type, pages visited, time spent)

Issue Content and Embeddings

Our Services process and store:

  • Issue titles, descriptions, and metadata from your connected issue trackers
  • Vector embeddings generated from these issues to enable similarity search and duplicate detection
  • Relationships between issues across your projects

LLM API Keys

We collect and securely store API keys for Large Language Models (LLMs) that you provide. These keys are used to:

  • Compare similar issues to determine if they are duplicates
  • Generate high-quality issue summaries and insights
  • Enhance the accuracy of our issue management services

We implement strict security measures to protect these API keys and only use them for the specific purposes outlined in this policy.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Detect and prevent duplication of issues across your projects
  • Generate insights about your software development workflow
  • Personalize your experience with our Services
  • Respond to your comments, questions, and requests
  • Develop new features and functionality
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues

Data Improvement and Training

We may use anonymized and aggregated data derived from your usage of the Services to:

  • Improve our machine learning models for duplicate detection
  • Enhance our understanding of common issue patterns
  • Develop better recommendation algorithms

We do not use your specific issue content or project details to train models without additional anonymization and aggregation steps.

How We Share Your Information

We may share your information in the following circumstances:

  • With third-party service providers who perform services on our behalf
  • To comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, or safety of our users or others
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your consent or at your direction

We do not sell your personal information or issue tracker data to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Choices

Account Information

You can review and update your account information by logging into your account settings.

API Keys and Authentication Credentials

You may update or revoke API keys and authentication credentials at any time through your account settings. This includes both issue tracker credentials and LLM API keys. Upon revocation:

  • We will cease collecting new data from the associated services
  • We will no longer use the revoked LLM API keys for processing
  • Existing data that has been processed using these credentials will remain in our system unless you specifically request its deletion

Data Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information. To exercise these rights:

  • Access: You can request a copy of the data we hold about you
  • Correction: You can request corrections to inaccurate or incomplete information
  • Deletion: You can request deletion of your account and associated data

To exercise any of these rights, contact us at privacy@spacecode.ai. We will respond to your request within 30 days.

For security purposes, we may need to verify your identity before fulfilling your request. We will implement your data requests in accordance with our data retention policies and applicable laws.

We are working to develop a self-service portal for data management. Until that is available, email requests are our primary method for handling data rights requests.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We will delete or anonymize your information upon request or when it is no longer needed, except where we have a legal obligation to retain it.

Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction. Data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@spacecode.ai

Consent

By using our Services, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.